Unplug for two seconds plug it back in for 10 seconds unplug it for two more seconds and then plug.
Somfy awning remote troubleshooting.
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Cassette awnings using a sunea rts motor.
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Somfy rts trouble shooting guide.
The remote control works without problems under most conditions but on occasion it may lose its connection with the motor control unit.
A jog is a brief in and out move of your motorized product.
If a sensor is then added at a later date a previously recorded channel will be lost.
Try the up down or my button on your remote and pay attention to the led display.
If the led does not illuminate replace the cr2430 battery in the remote.
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Remote a wall switch and a timer and the motor is a member of 4 groups then 12 channels are used.
Try to reset the motor to factory mode.
They can operate the remote while sitting without having to point it at the covering.
The somfy rts remote gives users control from anywhere making it easy to adjust the coverings.
Troubleshooting the somfy rts remotes.
When the blind or awning stops functioning let the motor cool down for.
The awnings are operated with buttons on the motor control or by a remote control.
The problem with your somfy motorized product could be as simple a fix as a battery change.
If it does not jog continue to the next step.
First check to see if the remote control led illuminates when a directional button is pressed.